Michael Liedl is a Business Analyst, Software Project Engineer and Consultant with experience spanning technical support, requirements analysis, project management and customer-facing consultancy. He describes himself as an analytical thinker able to understand both business and technical sides of a problem, with a strong focus on identifying underlying requirements and delivering practical solutions. Michael has held long-term roles with Next Retail Ltd, American Express UK and Italy, and Alfabyte Srl, where he worked across technical support, business requirements analysis, project delivery and consultancy. His background combines technical understanding, communication skills and delivery experience, with a particular emphasis on solving complex IT challenges while maintaining quality and attention to detail.