Martyn Fagg

(he/him)

Martyn Fagg

Tillo

Chief Information Officer

ABOUT THE SPEAKER

Martyn Fagg is Chief Information Officer at Tillo, bringing a strong track record in technology leadership, operational excellence and scaling high-performing teams. Since joining Tillo in 2016, he has played a central role in the company’s growth, first as CTO, then COO, and now CIO. With a background in software development and senior leadership across engineering, product, operations, revenue operations, people and IT, Martyn brings both technical depth and commercial understanding. His experience spans automation, business process improvement, high-scale transaction environments and the gift card, prepaid and travel money sectors. Before Tillo, he held senior development roles at Stanton Consultancy, delivering bespoke software for major financial institutions including American Express, Visa and HSBC.

Sessions

Tiffany Willcox

Kate Ashworth Brash

Martyn Fagg

Paul Mallaghan

Charlie Symonds

15:20

-

16:00

Panel

Pioneers Stage

Who’s Accountable? Making AI Ethics Real Inside Organisations

AI ethics is widely discussed, but far less understood when it comes to actually implementing it inside organisations. This session moves beyond principles and into practice. As AI becomes embedded in decision-making, operations and customer experience, questions around accountability, governance and control are becoming harder to answer. Where does responsibility sit when systems influence outcomes? How do organisations move from high-level frameworks to something enforceable? And what does “responsible AI” actually look like when teams are under pressure to move quickly? Drawing on real-world experience inside a global organisation, this session explores how governance is being approached in practice, where it is falling short, and what leaders need to be thinking about now. It also opens up the broader question. As AI becomes part of how organisations operate, are we building systems we can genuinely stand behind?

Tiffany Willcox

Kate Ashworth Brash

Martyn Fagg

Paul Mallaghan

Charlie Symonds

15:20

-

16:00

Panel

Pioneers Stage

Who’s Accountable? Making AI Ethics Real Inside Organisations

AI ethics is widely discussed, but far less understood when it comes to actually implementing it inside organisations. This session moves beyond principles and into practice. As AI becomes embedded in decision-making, operations and customer experience, questions around accountability, governance and control are becoming harder to answer. Where does responsibility sit when systems influence outcomes? How do organisations move from high-level frameworks to something enforceable? And what does “responsible AI” actually look like when teams are under pressure to move quickly? Drawing on real-world experience inside a global organisation, this session explores how governance is being approached in practice, where it is falling short, and what leaders need to be thinking about now. It also opens up the broader question. As AI becomes part of how organisations operate, are we building systems we can genuinely stand behind?